Policies

Payment Methods

Currently we accept Visa, Discover, American Express and MasterCard as payment methods.

Sales Tax

State and local sales taxes may be applied depending on your residence.

Returns and Customer Satisfaction

Please contact us for return authorization prior to returning any product to Plowboy Equipment. Return instructions will be enclosed with your web order. Returned merchandise is subject to a 15% restocking fee. Exchange or refunds will be made promptly if the return parts are in the original packaging, are in like new condition, and the reason for return is stated.

Warranty

Please contact us for return authorization prior to returning any product to Plowboy Equipment. Return instructions will be enclosed with your web order. The warranty does not include the costs incurred from third parties involved for additional parts or labor for the repair. This warranty applies only to farming applications. Parts used for other applications are not covered by this warranty. Pistons, rings or liners ordered without the overhaul kit are not warranted since we cannot be assured of the quality of your other components.

Shipping Rates and Options

All shipments are FOB from our warehouse or directly from the manufacturer or supplier. Shipping charges are based on merchandise weight using daily UPS and USPS posted rates. We will make every attempt to ship your order within 24 to 36 hours from the time it is received. Please allow 5 to 7 work days for delivery. We cannot be responsible for delays caused by UPS or USPS, however if you feel that there has been an unreasonable delay, please contact us.

Currently we offer ground and air shipping services. The appropriate shipping charges will be calculated in our online shopping cart prior to your final checkout.

If the freight cannot be determined automatically at the time of order, a notice will be displayed to you prior to submitting the order. Personnel from A & I Products will contact the customer placing the order as soon as possible by email. The email will have a link that will show the freight costs and allow the customer to accept or decline the order with the new total. If accepted, the credit card will then be verified for the total order amount.

Security

We employ the latest encryption and security technology and fraud detection techniques in all of the areas of our store where you provide us with account information. This is done to protect you from unauthorized use of the information that is being sent to our server.

Privacy Statement

We value the trust you place in Plowboy Equipment. We want to ensure that you understand what information we gather, how we use it, and the safeguards we have in place in order to protect it.

Plowboy Equipment gathers customer information needed to provide service and to administer our business. All information is gathered in order to best serve the customer.

We will ask you to voluntarily provide information in a few circumstances. When you purchase items, we will ask for information such as your name, address, phone number, e-mail address, and credit card information. This information is needed to process and fulfill your order. Plowboy Equipment does not rent or sell customer information to outside marketers.

contact information

Plowboy Equipment

1005 20th Ave PL

Rock Valley, IA 51247

eBay ID: plowboyequipment

tel: 712-451-6970

fax: 712-451-6972

e-mail: plowboy@premieronline.net